The Next 50%

Cancellation Policy

Welcome! To ensure the best experience for everyone in our coaching community and to keep our weekly sessions running smoothly, please take a moment to review our booking and cancellation policies below. By booking a session, you agree to these terms. 1. Booking & Scheduling Reservation Window: Bookings close 24 hours before the scheduled start time of each weekly session. This allows us to prepare materials and ensure the group dynamic is set. Payment: All sessions or monthly subscriptions must be paid in full at the time of booking via our secure online checkout. Access Links: Upon successful booking, you will receive an automated confirmation email from Wix containing your unique Google Meet link. Please check your spam folder if you do not receive it within 15 minutes. 2. Cancellations & Rescheduling Because group coaching relies on consistent attendance and limited spots, we enforce the following policy: More than 24 hours notice: You can cancel or reschedule your session directly through your Wix Member Account under "My Bookings." Note for Subscribers: Missed sessions or late cancellations will still count as a used credit toward your monthly allotment. 3. Late Arrivals To respect the time of all group members, sessions will start exactly on time. The digital meeting room will remain open for 10 minutes after the start time. If you arrive later than 10 minutes, you may not be admitted so as not to disrupt the flow of the active coaching session. 4. Policy for Exceptional Circumstances We understand that life happens. If you experience an unexpected medical or personal emergency, please reach out to us directly via our Contact Page as soon as possible, and we will handle requests on a case-by-case basis. 5. Cancellations by the Coach In the rare event that a session must be canceled by the coach (due to illness, technical failure, etc.), you will be notified immediately via email. You will have the option to: Receive a full refund for that session. Transfer your booking to the following week’s session. Need Help? If you have any questions about managing your bookings, please contact us at hello@katevanboss.com